WHY SHOULD I RETAIN A PUBLIC ADJUSTER ? . . .
Because public adjusters are experts in the fields of policy interpretation, coverage application, building estimation, contents inventories, business interruption, and additional living expense claims. That means they can take the burden off of policyholders and allow them to continue on with their normal routine while the adjuster prepares inventory items, compiles document, meets insurance company representatives, and consults with experts. Further, because of their expertise, public adjusters often find coverages deep inside policies that policyholders were unaware of, which allows for further claims and reimbursals that wouldn’t have been possible without the adjuster’s help. Public adjusters are often able to review a policy of insurance and find coverage that the policy holder or contractor is unaware of and make claim for losses a consumer may miss.
WHEN IS THE BEST TIME TO GET A PUBLIC ADJUSTER INVOLVED? . . .
Immediately! The sooner you get started, the better. Securing expert help from the get-go will maximize your chances of receiving the payment you deserve. Having an adjuster’s expertise means minimizing the potential failure to comply with policy conditions that may jeopardize some or all of your claim. The best time to contact a public adjuster is as soon as the claim happens. With our expertise, we are aware of exactly what needs to be done in order to protect and mitigate damages and prevent further damages or other loss from occurring.
SHOULDN'T I JUST USE MY ATTORNEY? . . .
Unlike your attorney, a public adjuster specializes in property damage matters. The expertise of a public adjuster focuses specifically on technical matters involving building damage assessment, building code, and extensive knowledge of property insurance policy language. An attorney, on the other hand, focuses on legal statute and procedural matters that are not relevant to the claims process unless the claim is escalated. Unlike your attorney, the public adjuster’s technical knowledge makes us capable of identifying errors in the scope and pricing of the company adjuster, maximizing your claim value without the need for escalation or a lengthy legal battle. Moreover, an attorney will charge 33% of the total settlement, while a public adjuster’s fee is only 10%. However, in the unlikely event that your claim does require escalation, Cornerstone will consult with our affiliated counsel on your behalf without additional cost to you.
WILL MY INSURANCE COMPANY DROP ME IF I USE A PUBLIC ADJUSTER? . . .
This is a myth. In fact, insurance companies often welcome a public adjuster on the claim as their adjusters are inundated with work and unable to dedicate the amount of time or hands on service that a paying customer, like you, deserves. That’s where we come in to handle your claim. We will convey all of the conditions, procedures, and protocols, and take the burden off the company’s adjuster. Further, company adjusters realize that public adjusters understand how to put a claim together, so they can expect a proper submission in a timely and accurate manner.
WILL MY INSURANCE RATES GO UP IF I HIRE A PUBLIC ADJUSTER? . . .
While filing claims may impact your premiums or insurability, representation by a public adjuster has no bearing on an insurer’s decision to increase premiums. Insurance companies routinely use standard underwriting techniques to determine premiums. Public adjustment services are not factored into these decisions.
WHAT IS THE DIFFERENCE BETWEEN A PUBLIC ADJUSTER AND A COMPANY ADJUSTER? . . .
The simple difference is that a public adjuster works for you! Insurance companies retain the services of an independent adjuster to help them minimize or invalidate claims. Public adjusters work for policyholders to make sure they receive everything they are due.
WHAT IS THE TURNAOUND TIME FOR COMPLETION OF MY CLAIM? . . .
Insurance companies often rush to complete claim payments because they are in a hurry to settle in order to minimize the amount of money they pay out. At Cornerstone we work to resolve your claim in a timely manner while simultaneously making sure that every possible insurable claim is covered and filed to ensure that you receive the maximum payout possible.
HOW MUCH DO YOU CHARGE ME FOR SERVICES? . . .
We don’t charge for our services until you receive your settlement, at which point we would receive 10% of the final settlement of the loss. This fee is based off of the replacement cost value of the negotiated settlement. It is only placed on Coverage A, Coverage B, and Coverage C.